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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

J Heff

September 15, 2023

5  out of  5 rating by J Heff
"There customer service is always helpful and excellent."

Rafael Rendon

September 1, 2023

5  out of  5 rating by Rafael Rendon
"Meg was super helpful with getting everything I needed for my car insurance very informative!"

Danielle Newton

August 30, 2023

5  out of  5 rating by Danielle Newton
"I spoke with Meg about getting car insurance, and she made it so easy! She was great with her customer service skills and giving me all the details I need with my insurance. Would definitely recommend talking to her about any assistance."

Latasha Chestnut

August 28, 2023

5  out of  5 rating by Latasha Chestnut
"Called to get a quote for two vehicles and rental insurance. Was fed up with Geico and their constant price increases. Called and received a much lower price, and the staff were very friendly. I would highly recommend them."

D'Arcy Astridge

August 22, 2023

5  out of  5 rating by D'Arcy Astridge
"We recently switched to State Farm and contacted this office because it was close to our neighborhood. Everyone I have spoken with there has been very friendly & helpful. Keri has been especially great. I had A LOT of questions before making the switch and she spent so much time with me over many phone calls and emails. Her patience with me was never-ending, which was very much appreciated. I would definitely recommend this office to others for your home & auto insurance needs."

J. Shakir

August 11, 2023

5  out of  5 rating by J. Shakir
"Good working people are hard to find!but honestly I found one,hard to believe these days.... She can call me anytime.. If she has another half they better not slip up you know why!!!"

Joseph Kazem

August 8, 2023

5  out of  5 rating by Joseph Kazem
"Excellent State Farm agent I’ve been with State Farm for several years and Katelyn is an excellent agent and her staff are great as well. I would highly recommend her as your agent."

Carla Atwy

August 1, 2023

5  out of  5 rating by Carla Atwy
"I've been with State Farm for over 3 years and I have never had a bad or negative experience with this company or the staff. The staff is always friendly, and very helpful. I will definitely recommend them. We are very pleased with State Farm."

Judy Lowery

August 31, 2022

5  out of  5 rating by Judy Lowery
"Switching to state farm was the best move I could have made. I appreciate your help. Thank you so much."

Willie Jackson

August 16, 2022

5  out of  5 rating by Willie Jackson
"Switching to State Farm was the best move I could have made. The savings and convenience of conversion was as wonderful as the associates I had the privilege of handling my account. Fast friendly and easily met and exceeded my desire for an insurance policy."

Tasia Colbert

June 24, 2022

5  out of  5 rating by Tasia Colbert
"Amazing customer service Abbey Bragg. I look forward to speaking with you again for the business insurance"

Yogesh Kumar

November 16, 2021

5  out of  5 rating by Yogesh Kumar
"After getting an online quote , got a call from Haley. She was great to work with, she provided lot of options to bundle our coverage. I was just shopping for auto but ended up bundling auto and home. Haley was very responsive to all queries and made the paperwork hassle free."

Akiesha Taylor

July 23, 2021

5  out of  5 rating by Akiesha Taylor
"I called Katelyn Rossi- State Farm Insurance company to inquire about “Renters Insurance.” Insurance Agent, Chloe, was professional, welcoming and she provided excellent customer service! I knew after speaking with Chloe, I would be a customer. Thank you Chloe for demonstrating a “Wow Experience” and for making me feel welcome to this area!!!!"

maggie randall

June 18, 2021

5  out of  5 rating by maggie randall
"I’m moving into my first apartment and the process is quite intimidating. I was looking for renters insurance and quite confused but I actually was personally texted by an agent, Katelyn, who helped me through the process promptly and professionally. It eased a lot of my stress and it’s really nice to have a real person to answer your questions!"

ruben Linares

April 21, 2021

5  out of  5 rating by ruben Linares
"I"ve enjoyed the professional way in wish i was treated and the frendly way that i was shown, keep up the good work."

Lindsay Sprick

March 3, 2021

5  out of  5 rating by Lindsay Sprick
"I was connected to Kloie Simmons at the office a couple of months ago while researching alternative rates for auto and renter's insurance for my partner and I, and I had a wonderful experience working with her and the office though State Farm was unable to match what we are currently paying. I would absolutely recommend working with Kloie and the Katelyn Rossi office if you are in the market for insurance, as Kloie was very responsive, professional, proactive, and had a warm personality! Great customer service, 10/10!"

Alexander “Alizay” Coles

December 17, 2020

5  out of  5 rating by Alexander “Alizay” Coles
"My experience was great! A Very affordable and professional company ! GREAT customer service!"

Rhonda Partlow

September 1, 2020

5  out of  5 rating by Rhonda Partlow
"Hailey was awesome. She explained everything on my policy in details and left nothing out. Great professional service skills."

Keri R

August 28, 2020

5  out of  5 rating by Keri R
"I have been with State Farm for a few years and I've never had an issue. Katelyn and staff are very responsive, professional and friendly. I just purchased a new vehicle and the process of switching coverage was painless. I do not write reviews often but when I do it means something."

Christine Kinane

August 18, 2020

5  out of  5 rating by Christine Kinane
"Andrew was really helpful and the whole team is just wonderful I would recommend them to anyone, if you need good deals and people that care go to them they are awesome."

Xavier Jabbar

August 5, 2020

5  out of  5 rating by Xavier Jabbar
"On the first call, Ms. Haley went out of her way to listen to my concerns, switch my payment date & give customer discounts. She doesn't know me, but treated me very kindly and gave insight and service. I'd refer this team to anyone, looking for a change in coverage & service."

Alyssa Nelson

July 29, 2020

5  out of  5 rating by Alyssa Nelson
"I had a great experience setting up my first time home owners insurance with Haley Skidmore with Katelyn Rossi's State Farm Group. Haley was patient and flexible with me when trying to build a plan that I was comfortable with. I would highly recommend this team!"

Gray Abercrombie

July 10, 2020

5  out of  5 rating by Gray Abercrombie
"I made the decision to change insurance providers after 11 years with the same carrier. Hayley Skidmore was very thorough in reviewing my current coverage and providing recommendations for strengthening my plan to ensure I was getting optimal support for my family and myself. I am very happy with the plan that was put in place. I highly recommend Hayley Skidmore and the Katelyn Rossi Team."

Juana Short

June 26, 2020

5  out of  5 rating by Juana Short
"She is superb and helped me tremendously with my insurance coverage on my vehicle. I would highly recommend her insurance agency to fellow consumers looking for adequate coverage."

Ann Bah

June 16, 2020

5  out of  5 rating by Ann Bah
"I really appreciate the personal interaction attention to detail from the staff."