Katelyn Rossi

Born and raised in Gastonia, NC everyone falls in love with Haley's southern accent and hospitality charm! Previously a CNA, she chose to change career paths and join our team because she wants to make a difference.  Additionally, she used to work in a funeral home and is especially passionate about talking to others about the importance of life insurance.  Dubbed the unofficial office clown and given the gift of jab, she is always making others laugh.  On a personal level, she is engaged and planning her wedding!  If you need help insuring jewelry or firearms, your business, or planning a legacy to leave to your family, Haley is your girl! 

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Born and raised in Mooresville, Renee and her family bleed Carolina!  She has 25 years of Customer Service experience, 10 of which have been in the Insurance industry.  As a true proud Grandmother, she is the mother hen of the office and prides herself on making customers feel at ease and helps navigate any questions or claims you may have - all with a smile on her face!  If you've called the office, you most likely have spoken to her.  From billing questions, car changes, teenage drivers, how to combine insurance when you get married, to moving, Renee is your go-to!

-Updating my insurance

-NC Teenage driver

-SC teenage driver

-New Car

-How Do I Change or update my insurance?

-Combining insurance with my fiancé

As a brand new Mom, Mandy is passionate about helping families protect their assets and plan for their future.  She has over 10 years of experience in Insurance and Marketing.  When she isn't spending time with family, she enjoys volunteering and fosters dogs.

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Being the eldest of 5 siblings combined with her previous experience being a Flight Attendant, Mona brings a cheerful attitude and loads of world experience (and stories) to our team! A true go-getter, she became a homeowner at age 25! She is passionate about helping others, especially young females, protect their assets and manage risk as they go after their dreams. If insurance is a foreign language to you, she's the one to break it down so you can easily understand.

Having recently been one herself, she focuses on first time home buyers. Her goal is to make the process as easy as possible while STILL making sure you are adequately protected. She goes the extra mile and is always staying late and trying to be as accessible to customers and referral partners as possible.

When she's not traveling (she's been to over 14 countries and counting!), she is a homebody who loves to cook, bake, and read.

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Kloie was born and raised in Mount Airy and after a 4 year stint in Seattle, has put down roots in Charlotte. Having grown up around a family in the car business, Kloie can change a tire, change the oil, and even do dent removal! In addition to her impressive car maintenance skills, her hands on approach got her designated the office Head of Technology.

And, if that wasn’t enough, this hard working gal is also a Mom to a 21 month old and in her spare time practices aerial yoga! Her love for people translates into her conversations with customers. Being a newer Mom and having motivation stemming to show her daughter, “Every day we wake up in the world, we can BE better and DO better”, she is passionate about helping families with their car and other insurance needs.

If you’ve been looking for a thoughtful and caring insurance rep, Kloie is your gal!

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