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State Farm® Insurance Agent

Katelyn Hand

2025 Ayrsley Town Blvd Suite 1101
Charlotte, NC 28273

Located right off 1-485 Exit 1 in the Ayrsley Community

Profile photo of a State Farm Agent named: Katelyn Hand

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call or text us 24 hours a day!


2025 Ayrsley Town Blvd Suite 1101
Charlotte, NC 28273



Second generation State Farm agent located in South Charlotte, NC providing insurance and financial services to all of North Carolina and South Carolina! Katelyn's Dad was a State Farm agent for 28 years, and her sister is an agent; she always dreamed of following in their footsteps. With her family's support and a can do attitude, she took the leap and opened her own agency in 2017. She runs her agency like a family - honest communication, compassion, and respect. The entire team is committed to knowing our existing and potential customers on a personal basis and providing excellent customer service. We hope you never have to file a claim or need us, but if you do, we want to be your partner!

Additionally, giving back and being involved in the community are integral parts of our mission. Katelyn and her Therapy Dog, Presley, volunteer at least once a month. The office runs different promotions benefiting various charities and participates in local events monthly.

Check our Facebook page and here monthly to learn about different collaborations and events! Follow and tag us on social media using the hashtags #IntheBestHands #InsuredbySisters #ProtectedbyFamily

Products and Services:

  • Carolina Car/Auto Insurance - Motorcycle Insurance - Dirt bike/off road vehicles - RV Insurance - Motor home Insurance

  • Carolina Homeowner's Insurance Quote - Condo Insurance Quote : We work directly with loan officers and realtors to make closing easy and pain free!

  • Life Insurance & Legacy Planning: Whole, Term, Universal. Personalize a plan and budget to fit your needs!

  • Ask us how to have State Farm pay your rent or living expense if you were to become too sick or too injured to work

  • Commercial Insurance: our niche is Small Business owners with under 25 employees - worker's comp - General Liability - Commercial Umbrella Policy - Contractor Policies

  • Carolina Renter's Insurance Quote - protect your personal belongings! Make sure to ask about coverage on your jewelry, electronics, and any collectibles!

  • Health Insurance supplements for individuals around age 65

  • Banking products with a collaboration with US Bank

  • Probate and Estate Bonds

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Our agency is family ran and prides ourselves on honest communication, compassion, and respect. The team is dedicated to knowing our existing and potential customers on a personal basis. We focus on Auto/Car Insurance, Homeowners/Condo Insurance, Renters Insurance, Life Insurance, Disability Insurance and Business/Commercial Insurance throughout the Charlotte, North Carolina area including Pineville, Ballantyne, Fort Mill, and Mecklenburg and York counties.

Like a good neighbor, we want to be your partner throughout life - from when you first go out on your own from college - to marriage - to babies - to retirement, your insurance needs change! Let us help protect your assets and what matters most to you along the way!

Additionally, giving back and being involved in the community are integral parts of our mission. Becoming part of our family, means you can be a part of that too!

Our office approach and philosophy is insurance is not one size fits all or a set it and forget it product. Our entire team is dedicated to getting to know you and your family on a personal level, understand what's important to you, your goals, and give you options to meet them. We take pride in helping you understand your coverage options and making insurance enjoyable. Our entire team is licensed and trained in both North and South Carolina.

Call, text, or email us anytime to assist with your Auto, Home, Condo, Small Business, Life, or Disability insurance needs!

Lacie Harris State Farm Agent Team Member

Lacie Harris

Office Manager

Lacie is our office manager here at Katelyn Hand State Farm in the Carolina's and has over 10 years of State Farm Insurance experience! She has her Personal Lines, Life, and Health licenses and brings a ton of positivity and expertise to our team! She is your go to for state to state transfers and anyone relocating to North Carolina and South Carolina. Moving is stressful enough, so she wants to make the process of changing your license, registration, and insurance as seamless as can be.

Additionally with her industry experience, compassion, and helping heart, she is responsible for assisting customers file and navigate any home or condo damage and/or accidents. She is very well versed with Rental properties as well.

As a wife and Mom, she is super passionate about talking to everyone about life insurance and making sure your family and assets are protected. She is currently in the process of building upon her skill set to write flood insurance and wind and hail coverage for coastal homes.


Teannah Sampson

Auto/Home Account Representative

Teannah has 3 years in Account Management experience and joined our team after obtaining her Bachelor's Degree. She has her Property, Casualty, Life, & Health licenses. Having recently graduated from college and being the eldest of 13 siblings, her focus is helping newer drivers and individuals new to insurance and starting their careers. She wants to be there from the beginning to help with your first auto insurance policy on your own, renter's insurance, ensuring any high value or cherished items you own have protection too (such as jewelry, firearms, furs, collectible items) to helping you reach your financial goals of becoming a homeowner one day and everything in between.

Some fun facts about Teannah: she has family in Jamaica and is a pescatarian. She also LOVES reading and has to read 30 min each day. She is a self proclaimed perfectionist and everyone is in great and thoughtful hands with her!

Chris Koterba State Farm Agent Team Member

Chris Koterba

Customer Relations Representative

Originally from Montana, after an honorable 24 years in the Air Force, Chris began his insurance career 7 years ago helping his Agent wife and Katelyn's sister, Megan. He has his Property & Casualty license and is our Billing guru. He also helps when a car is deemed a total loss from an accident and does a lot of customer policy reviews and discount double checks!

He is a dedicated husband and father to 4 and enjoys fishing and spending time with family. We are fortunate for his time serving and all his support with the family business!

Mandy Rossi State Farm Agent Team Member

Mandy Rossi

Life/Health Insurance Rep

Mandy has over 18 years of Insurance experience having grown up working in her father's State Farm office in Florida and is happy to be able to be working with her sisters. She has her Property, Casualty, Life, and Health licenses. Mandy has taken the team lead on helping individuals around age 65 with health insurance supplements.

In her spare time, she enjoys spending time with her son, family, and is highly involved in dog rescues and pet sitting.

Elise Mora State Farm Agent Team Member

Elise Mora

Elise just returned to us part time after having her first daughter in October! She is loving new Mom life and is excited to be back working with customers a few hours a week. She has her Property, Casualty, Life, Health licenses and joined our team from the mortg. world, so she has a unique perspective for all our homeowner's. She is the go-to for anyone who is doing a home remodel, renovation, or addition.

Being a new Mom, she has a new passion on discussing hospital inc policies (especially for kids) and paycheck protection for working parents.

Elise is also an avid reader with a goal to read a book per week!


Kailey Torres

Staff Assistant

Kailey grew up in California and is currently a Senior at UNC Charlotte studying Finance and Insurance and is interning with us and plans to come onboard full time in May when she graduates. She is in the process of getting her Property and Casualty license now and brings a fresh viewpoint to our team.

Currently, she is responsible for helping to onboard and welcome new customers get setup online, download our app, and set you up for success with our agency family. She is the team lead for our collaboration with US Bank and assisting customers with different banking and payment options. She also does a ton of reporting behind the scenes and helps the office thrive. We're excited to have her help with more of your insurance needs soon!

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.